Last updated: 19 October 2026
Privacy policy
Controller and contact
Call Taxi Trapani di Carmelo Maltese, Via Biscottai 70, 91100 Trapani (TP), Italy. For personal-data requests contact +39 393 535 3535, including via WhatsApp, or write to the postal address above.
Data processed
Transfer and quote configurators keep values in the page until you choose to open WhatsApp. The tour finder also processes preferences and suggestions exclusively in your browser, without submitting the form to the website server or external services. Contacting us may disclose your name, phone number, trip details and information needed for the service. Do not enter identity documents, health information or other sensitive data in free-text fields. Hosting and content delivery may process IP addresses, browser details and technical logs.
Purposes and legal bases
Answering enquiries, providing quotes, supplying the requested tour suggestion and arranging the service rely on pre-contractual measures and contract performance (GDPR Article 6(1)(b)). Tax and accounting duties rely on legal obligations (6(1)(c)). Website security and operation rely on the legitimate interest in protecting the service (6(1)(f)). Optional click recording relies on consent (6(1)(a)). Tour suggestions are generated locally in your browser: they do not confirm bookings, availability or prices; Carmelo confirms the service. No advertising tools are active.
Providing data
Browsing does not require booking details. Providing travel information is optional, but without necessary details we cannot quote or confirm the service. Rejecting statistics does not restrict browsing or contact.
Recipients and external services
Hosting, content-delivery providers and parties involved in delivering the service may process data only as needed, as may authorities where legally required. The video is delivered through the Lovable asset CDN. Fonts are served by the website. WhatsApp, Google Maps, Google, Facebook and Tripadvisor are external links, not embedded widgets; they receive data when you choose to visit them. WhatsApp processes messages under its own privacy policy. We do not sell personal data.
Tour finder
This service compares your preferences with the tour catalogue locally and prepares a draft message. It does not use artificial intelligence or transmit the form to the website server or external providers. You can edit the draft; nothing is sent to WhatsApp automatically. You can contact Carmelo directly without using the tour finder.
International transfers
Technical providers and external services may process data outside the EEA. Where applicable, transfers must comply with GDPR Articles 44–49 through adequacy decisions or other safeguards, including standard contractual clauses. Ask the controller for details of actual providers and safeguards, and consult external services’ policies.
Retention
The website does not implement a persistent archive of configurator data: tour-finder inputs and results remain in page state and disappear when the page reloads or closes. The tour-finder form is not sent to external services. Actual hosting and content-delivery log retention, including copies and backups, is not yet confirmed. Enquiries, quotes, WhatsApp messages and trip details are processed to respond and provide the service; the controller has not yet confirmed an operational retention period and deletion procedure for these communications. Any further retention must be limited to legal obligations or protection of rights. Accounting records subject to the statutory requirement are retained for 10 years. Privacy choices last 180 days; language is indicated in the URL and is not stored in the browser. Optional clicks remain in page memory until reload or withdrawal. Contact the controller for clarification or erasure requests.
Rights and complaints
Where applicable you may request access, correction, erasure, restriction, portability and object to processing (GDPR Articles 15–22). Withdraw consent through Cookie preferences without affecting earlier lawful processing. Contact the controller to exercise your rights; responses are normally provided within one month, subject to lawful extensions. You may complain to the Italian data-protection authority: www.garanteprivacy.it.